ఫిర్యాదుల పరిష్కారం · Grievance Redressal

ClickTelugu is a digital news publisher. Under Part III of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we follow the Code of Ethics and a three-level grievance mechanism.

Grievance Officer

ClickTelugu Grievance Officer · legal@clicktelugu.com

• Acknowledgement: within 24 hours of receiving your complaint.
• Decision: within 15 days, in writing, with reasons.
• Level 2: if you are not satisfied, you may appeal to the self-regulating body of publishers we are a member of.
• Level 3: oversight by the Ministry of Information & Broadcasting, Government of India.

Takedown & legal requests

Court orders and lawful government directions are acted on immediately. Write to legal@clicktelugu.com with the story link.

Child safety

We never publish the identity of children or of victims of sexual offences (POCSO Act s.23, BNS s.72, JJ Act s.74). Child sexual abuse material is never published; it is blocked and reported to the authorities.

మా వార్తలపై ఫిర్యాదు ఉంటే పై ఇమెయిల్‌కు రాయండి — 24 గంటల్లో అందినట్టు తెలియజేసి, 15 రోజుల్లో కారణాలతో సమాధానం ఇస్తాం.